The Gold Standard
2 November 2009
THE GOLD STANDARD:
WINNERS OF THE GOLDEN SERVICE AWARDS 2009
KIMBERLY-CLARK PROFESSIONAL* and the Cleaning and Support Services Association (CSSA) are delighted to announce the winners of the Golden Service Awards 2009. After an extensive application process which saw 137 entries from across the UK and Ireland, 77 finalists were chosen for site visits by one of the three official judges.
“It quickly became clear who the 16 winners were,” said Paul Pearce, Judge Chair for the Golden Service Awards 2009. “As judges, innovation, staff management, training and client relationship were among the main criteria which we assessed. Each of the winners of the 15 categories and the overall winner’s site received top marks across the board for clearly providing the gold standard in all of these criteria,” Paul added.
Of particular interest was the winner of the KIMBERLY-CLARK PROFESSIONAL* Cleaner of the Year award, Teresa Orozco Loaiza from CI Business Services Ltd for her work at Takeda Global Research & Development Centre (Europe) Ltd. After only a year and a half on site, Teresa’s outstanding record of excellent performance and achievements also played a significant part in helping CI Business Services Ltd to win the C&M Best Cleaned Premises – Offices above 15,000 sq.ft. award.
The winners were announced at the Lancaster London hotel during a glittering awards ceremony. Over 500 professionals from small, medium and large contract cleaning firms and in-house teams as well as local authorities and hospitals were in attendance. The event provided all with the chance to network at this social highlight of the cleaning industry sector. Guests wined and dined and enjoyed a lively performance by comedian Jason Manford in the build up to the announcement of the winners which was by far the highlight of the day.
Also in attendance were the Gold sponsors of the Golden Service Awards 2009 JohnsonDiversey, Inc., a new Golden Service Awards sponsor Asset Skills, as well as the Ambassador sponsors who have supported the programme since the beginning, Cleaning & Maintenance (C&M) magazine, The British Cleaning Council (BCC), and The British Institute of Cleaning Science (BICSc).
The Awards, which provide a benchmark for quality and a means of identifying an organisation as a leader in the field, were once again THE social highlight of the cleaning industry. Organisers are already hard at work reviewing the Golden Service Awards 2009 to further enhance and improve the programme for 2011.
WINNERS OF THE GOLDEN SERVICE AWARDS 2009
1. Best Cleaned Premises – Educational Establishment
Principle Cleaning Services Ltd for University of Hertfordshire, de Havilland Residential and Sports Complex, Hatfield
2. Best Cleaned Premises – Public Sector Buildings
Gateshead Council for BALTIC Centre for Contemporary Art
3. Best Cleaned Premises – Healthcare Establishment
Derrycourt Company Ltd for Children’s University Hospital, Ireland
4. Best Cleaned Premises – Retail Outlet
OCS Group UK Ltd for Gunwharf Quays at Portsmouth Harbour
5. Best Cleaned Premises – Manufacturing
MITIE Cleaning and Environmental Services Ltd for BNFL B170 National Nuclear Laboratory
6. Best Cleaned Premises – Transport
Initial Air Services for Manchester Airport
7. Best Cleaned Premises – Hospitality
GBM Support Services Group Ltd for Southbank Centre, London
8. Best Cleaned Premises – Offices below 15,000 sq.ft.
Derrycourt Company Ltd for QBE Ireland
9. C&M Best Cleaned Premises – Offices above 15,000 sq.ft.
CI Business Services Ltd for Takeda Global Research & Development Centre (Europe) Ltd
10. The KIMBERLY-CLARK PROFESSIONAL* Cleaner of the Year
Teresa Orozco Loaiza from CI Business Services Ltd for Takeda Global Research & Development Centre (Europe) Ltd
11. The BCC Site Supervisor of the Year
Marek Makowski from OCS Group UK Ltd for Erl Wood Manor, Eli Lilly & Co Ltd
12. The Health & Safety Award
ISS Facility Services Ltd for GlaxoSmithKline House, Brentford
13. The JohnsonDiversey Environmental Awareness Award
Strand for Hinxton Hall Ltd, Cambridge
14. The BICSc Industry Training Award
BELBCLEAN for Belfast Education and Library Board
15. Service Delivery Innovation of the Year
LCC Support Services Ltd for its Integrated Business Management System
16. Overall Winner
OCS Group UK Ltd for Gunwharf Quays at Portsmouth Harbour
For more information and photographs of the winners, please contact Suzanne Howe Communications:
Suzanne Howe
Tel: 01732 875 697
E-mail: gsa@suzannehowe.com
